FAQs

Theme compatibility, SEO, test behaviour, plans, and support.

Does AB Genius work with my theme?

AB Genius works with any Shopify Online Store 2.0 theme.

This includes Dawn, Sense, Craft, Ride, and modern third-party OS 2.0 themes.

AB Genius loads via Shopify’s Theme App Extension system.

If you’re on a legacy (non‑OS 2.0) theme, upgrade to a 2.0-compatible version.

For headless/custom storefronts (Storefront API / Hydrogen), you’ll likely need custom integration.

Email [e-mail].

Does AB Genius affect SEO?

No.

Experiments run client-side after page load.

Search crawlers receive the original HTML.

This avoids:

• Duplicate content.

• Index changes.

• Ranking impact.

For page split tests, redirects are client-side.

Crawlers typically keep the control URL indexed.

If you want to sanity-check your setup, email [e-mail].

Can visitors tell they’re in a test?

No.

Visitors are assigned via an anonymous browser cookie.

No banner or indicator is shown.

For price tests, anti-flicker prevents the original price from flashing.

Returning visitors see the same variation.

Does ending a test apply the winner automatically?

No.

Ending or declaring a winner:

• Stops new assignments.

• Sends everyone back to the original experience.

• Preserves results.

You implement changes in Shopify when you’re ready:

• Price test: update product price.

• Content test: update theme copy/layout.

• Page split test: route traffic to the winning page.

Can I run AB Genius on multiple stores?

Yes, but it’s installed per store.

Each store has its own experiments and data.

Each store needs its own subscription.

What Shopify plans does AB Genius support?

All plans.

Basic, Shopify, Advanced, and Plus.

Your AB Genius plan (Free/Pro) controls features.

Can I use AB Genius with a custom domain?

Yes.

It works on your primary domain, including custom domains.

No extra configuration needed.

How do I contact support?

Email [e-mail].

We help with setup, troubleshooting, platform questions, and CRO strategy.

More questions? Reach out at [e-mail].